Welcome to PacozDiscipline

I have a flair for making people & communities successful. I yearn to excel in that arena!

This is a compilation of my thoughts and responses to others thoughts. Most of them are relevant to the world of learning & development, and may be of help to you. Please add your comments and views.

Friday, January 22, 2010

Olivier Madel-Felicite's Gift to make us Better Leaders


10 question to make you a better leader...



1- What matters most?

The good news is, there's no right or wrong answer. Yet, what was most important a year or two ago may not be the driving force in the business or in your life today. Press the reset button and, together with your leadership team, clarify priorities and commit to keeping them in focus.



2- What is one "problem" I can turn into an opportunity?

No need for rose-colored glasses — just view a current challenge through a lens of opportunity. Think about past successes in the business and figure out how to apply those skills to the issue at hand. You grow by building on strengths, not "fixing" weaknesses.



3- What do employees need to hear from me?

Be careful about sending the message that you need people to hear. Think from your employees' point of view — if they don't feel understood, they won't listen to you anyway — and resist the urge to tell them how they "should" think or feel. Remember that inspiration doesn't come only from motivational speeches to the masses. It should happen more informally, too.



4- What is our customers' greatest pain?

Be relentless about knowing and meeting that need. Skip the complicated surveys. Instead, pick up the phone and ask. Listen and understand first — then get busy offering solutions.



5- What new business relationships will I pursue?

New opportunities come from new relationships. Inside and outside your industry, seek out opportunities where there is potential for mutual benefit — not just "what's in it for me?" Remember, too, that even in these boom days of social media, significant business relationships begin with real dialogue — not a tweet.



6- How will I be more strategic?

Skip the SWOT exercise. Strategic planning isn't an event — it's a discipline. Get serious about setting direction, always starting with a big-picture view of the possibilities. Resist the urge to discuss and deal with tactics until you're clear on what you want to accomplish. Even then, don't check strategy off your list — put it into daily practice.



7- How can I make swift yet smart decisions?

Now more than ever, you can't afford to overanalyze. Clear the clutter — the "mind clutter" that plagues even the best leaders — and make way for swift, smart decision-making. Hint: Slow down your thinking during the planning process, so you can make faster and better decisions later.



8- How will I recognize success?

You won't know if the business is on the right path if you haven't determined some key markers or indicators. What's more, not all measures of success are quantitative, so consider how you'll know when a result "feels right."



9- What is my biggest fear, and how will I face it?

Name it – and claim it. If you don't, it can be damaging, even deadly, to you and the business. After all, what you resist, you empower. Own your fear — before it owns you — and decide how you'll confront it.



10- What leadership skill can—and should—I get better at?

Fact is, your personal effectiveness affects the success of the business. Pick the leadership skill that most needs your attention—listening, coaching, or problem solving, perhaps—and commit to improvement. Small changes really can make a big difference. Just ask your team and others on the receiving end.


Don't be afraid to answer these questions honestly and openly; the goal is help you with the last one. Infact, if you have responded to the first 9, you would've anyways built an understanding around the leadership skills that you need to build.

Important: As a Leaders or wannabe leaders, you shouldn't be afraid of revealing your fears our doubts as you reach for new goals because it shows employees it's OK to struggle when striving for change.

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